Emirates

Emirates (Arabic: طيران الإمارات DMG: Tayaran Al-Imārāt) is an airline headquartered in Dubai, United Arab Emirates. The airline is a wholly owned subsidiary of The Emirates Group. It is the largest airline in the Middle East, operating nearly 3,400 flights per week from its hub at Dubai International Airport, to more than 133 cities in 74 countries on six continents. Cargo activities are carried out by the Emirates SkyCargo Group.

The airline is among the top 10 carriers globally in terms of passenger-kilometres and has become the largest airline in the Middle East in terms of revenue, fleet size and passengers carried. In 2012, Emirates was the fourth largest airline in the world in terms of international passengers flown and passenger-kilometres flown. The airline was the third largest in terms of freight tonne-kilometres flown. The company also operates four of the world's longest non-stop trade routes: from Dubai to Los Angeles, San Francisco, Dallas/Fort Worth and Houston.

Emirates operates a mixed Airbus and Boeing fleet of wide-body aircraft and is one of the few airlines to operate its entire fleet of wide-body aircraft, the center of which is the Boeing 777. Emirates also has orders for 140 Airbus A380 aircraft and became the first operator of this type. Emirates is a benchmark company regarding aircraft purchases, having purchased 200 aircraft in 2013 alone. Emirates has built a strong brand as a leader in the aviation industry, particularly in terms of service excellence, and its rapid growth, coupled with consistent profitability. The airline has won numerous awards: it was ranked second in the Air Transport World for "Airline of the Year" in 2012. The award has been given based on recognition of its commitment to safety and operational excellence, customer service trends, financial condition including a 25-year consecutive annual profit. Emirates is classified as a four-star airline by aviation consulting group Skytrax. The airline was voted Airline of the Year in 2013.

Dubai International Airport operates 24 hours a day and its location at the center of global travel help fuel the rise of the airline, which has seen average annual growth of 25% over the past 20 years passenger traffic, higher than any airline worldwide.

Emirates Destinations

Emirates operates more than 3,000 flights a week through its network of 132 destinations in more than 78 countries on six continents from its hub in Dubai. Several new destinations are added each year.

Emirates is not a member of any of the three global airline alliances: Oneworld, SkyTeam and Star Alliance. In 2000, however, the company considered joining the Star Alliance, but chose to remain independent of all three alliances. The reason for this was later revealed by the airline's vice president of commercial operations, the reason being that "their ability to react in the market is hampered because they need a consensus from their alliance partners".

Code Share Agreements

Emirates has codeshare agreements with the following airlines:

• Avianca
• LATAM Airlines
• JetBlue
• Alaska Airlines
• WestJet
• Copa Airlines
• TAP Air Portugal
• Air India
• Air Malta
• Air Mauritius
• Bangkok Airways
• China Southern Airlines
• flydubai
• Japan Airlines
• Jetstar Airways
• Jetstar Asia Airways
• Jetstar Pacific Airlines
• Korean Air
• Malaysia Airlines
• Royal Air Maroc
• Qantas
• S7 Airlines

• South African Airways
• SpiceJet
• Thai Airways

Subdivisions

Emirates SkyCargo

Emirates SkyCargo is the air cargo division of Emirates. It began operations in October 1985, was formed the same year as Emirates, and launched its own aircraft service in 2001 with a Boeing 747 Freighter. It serves 13 exclusive cargo destinations, in addition to others in common with the Emirates network.

Emirates SkyCargo fleet (December 2019)

Aeronave	Total	Futures	Load capacity	Notes
Boeing 777-F1H	11	0	103000 kg
Total	11		309000 kg

Emirates Executive

Emirates Executive is a new division launched in July 2013 for private and corporate charters. They operate an Airbus A319 Business Jet, with private suites and seating for 19 people, a dining room with lounge and bathroom with full height shower.

Fleet

Current fleet

Emirates operates a fleet of wide-body aircraft exclusively to address two families of aircraft: the Airbus A380 and the Boeing 777. In line with its policy of maintaining a young fleet, which stands at an average of 8.8 years until August 2022, it renews its fleet frequently. It operated the youngest fleet of any major airline as of May 2011. The airline also ranks as the world's largest by number of international seats, according to IATA's latest annual report. On July 30, 2009, Emirates took delivery of its 45th Boeing 777-300ER making it the world's largest operator of Boeing 777 aircraft with 84 in the fleet as of July 2010.

In July 2008, Emirates took delivery of its first Airbus A380-800 and in August 2008, it became the second airline to fly the Airbus A380-800, after Singapore Airlines. In fiscal 2009/10, Emirates added 14 new aircraft to its fleet, which includes 10 Boeing 777s and three A380-800s. Emirates has one of the highest fleet utilization rates in the world, at approximately 18 hours a day. On 11 June 2010, Emirates paid £8bn to Airbus for a further 32 A380 aircraft making it number 90 in the fleet for delivery. The airline has confirmed that they have aborted a deal planned for 30 A330-300s and more than 30 A350-1000s, it announced in July 2008 and are currently in talks with Boeing for small wide-body jets.

On July 19, 2010, Emirates announced an agreement with Boeing at the Farnborough Airshow, to purchase 30 Boeing 777-300ERs worth more than $9 billion. Emirates will begin phasing out a further 68 wide-body aircraft, including 30 Airbus A330-200s, 28 Boeing 777s and 10 Airbus A340-300/500s "Classics" in February 2011. Emirates plans to have more than 320 aircraft in 2018, and some reports suggest that the airline will have more than 400 aircraft in its fleet by 2020. Emirates has said it aims to have 120 Airbus A380s in its fleet for available space at the new Dubai World Central International Airport, and is working with Boeing for the next generation of 777 jets.

Tim Clark states that the baseline figure was 120 aircraft and it is not possible to order that amount, because it would be too many aircraft for his base, so a commitment was made for 90 aircraft of this type. The near target involves having at least 30 new aircraft in the world's largest aircraft model, worth $10 billion at list prices, in the Emirates fleet by an unspecified date. If the airline goes ahead with its growth plans, the A380 fleet would be worth $40 billion. Emirates is also working with Boeing for the next generation of 777s, and is interested in replacements for current models.

Fleet as of August 2022

Emirates fleet distribution

Airplane	Total	Orders	Passengers				Scope	Note
			F	C	And	Total
Airbus A319-115X(CJ)	1	-	-	-	-	10	Short-medium range	For private and government flights
Airbus A350-900	-	50	TBA				Ultra long range	Delivery from 2024
Airbus A380-800	119	__	14	76	399	489	Ultra Long term	He's the biggest A380-800 operator, and he'll handle these planes until 2035.
			14	76	427	517
			-	58	557	615
Boeing 777-21HLR	10	-	-	38	264	302	Ultra long range	Major operator. They will be replaced by 777-8. First operator of SmartRunway and SmartLanding
Boeing 777-300ER	124	-	8	42	304	354	Long range	It is the largest operator of B777-300ER First operator of SmartRunway and SmartLanding
			12	42	310	364
			-	42	385	427
Boeing 777-8	_	35	TBA				Ultra long range
Boeing 777-9	-	115	TBA				Ultra long range	Delivery from 2025
Boeing 787-9	-	30	TBA				Ultra long range	Delivery from 2024
Total	254	210	8.6 average fleet years (June 2022)

Airbus A380

Emirates Airbus A380-800, landing in Dallas-Fort Worth

Emirates Airbus A380 in Amsterdam

London-Heathrow	Paris-Charles de Gaulle
New York-JFK	Sydney
Toronto-Pearson	Shanghai-Pudong
Singapore	San Francisco
Auckland	Bangkok-Suvarnabhumi
Seoul-Incheon	Moscow-Domodedovo
Munich	Melbourne
Beijing-Capital	Taipei-Taoyuan
Manchester	Hong Kong
Yeda	Houston-Intercontinental
São Paulo-Gaurulhos	Casablanca
Copenhagen	Rome-Fiumicino
Los Angeles	London-Gatwick
Zurich	Barcelona
Vienna	Frankfurt
Amsterdam	Milan-Malpensa
Washington-Dulles	Tokyo-Narita
Birmingham	Madrid
Dusseldorf	Johannesburg-O.R Tambo
Kuala Lumpur-International	Brisbane
Hamburg	Osaka-Kansai
Boston	Athens
Nice	Glasgow
Guangzhou	Prague
Mumbai	Perth
Riad	Port Louis
Cairo	Dallas/Fort Worth
Wellington	Boston

Historical Fleet

Emirates historical fleet

Airplane	Total	Introduced	Withdrawal	Notes
Airbus A300-600	6	1989	2003
Airbus A300B4	1	1985	1988
Airbus A310-300	13	1987	2008
Airbus A330-200	29	1999	2016
Airbus A340-300	8	2004	2016
Airbus A340-500	10	2003	2016
Boeing 737-300	1	1985	1987
Boeing 747-400	6	2001	2017

Services

Cabin

SeatMapVR 3D technology

In July 2018, Emirates announced that it was incorporating 3D SeatMapVR technology from the Spanish technology company Renacen into its systems, thus allowing passengers to have an immersive 3D view of the cabin from the point of view of the chosen seat. This Crystal Cabin Award-winning technology was integrated into seat reservations and the Experience web section, offering never-before-seen detail of the aircraft interior from virtually every perspective, including the Lounge. and the Spa on board the A380. Emirates thus became the first airline in the world to have a 3D seat map.

First Class

Suites.

There are 3 types of seats in First Class, all door set, Skycruiser flatbed seats (without doors) and Sleeper seats. Full ensuite options come with closing doors to ensure privacy, a mini-bar, a coat rack and storage. They also have the ICE system with a 23-inch LCD screen. The seat becomes a fully flat 2 meter bed. Different Private Suites are available on all A380-800, Boeing 777-200LR and 3 class Boeing 777-300ER aircraft.

Service Skycruiser in the Boeing 777-300ER.

The Skycruiser service is available on Boeing 777-200 and Boeing 777-300. It features seats that extend to flat beds using the integrated passenger seat control, along with the ICE system and a 19-inch screen. First class seats can also include a personal minibar depending on the passenger's tastes.

On the newly delivered A380-800, First Class features private suites, two restroom options with fitted showers and spas, and access to the bar area and a classroom. Premium class seating is located on the entire upper deck of the A380-800.

Starting in the summer of 2017, Emirates will renew its onboard bar, Onboard Lounge, on the Airbus A380-800, this service will be accessible to First Class and Business Class passengers.

Business Class

In business class on the Boeing 777-200ER, Boeing 777-200LR, Boeing 777-300s and Boeing 777-300ER the seats feature a 60-inch and recline up to 79-inches long at an angle to convert into reclining beds. Amenities include massage function, privacy partition, winged headrest with six-way movement, two individual reading lights and one dome light per seat, seat power supply, USB ports and a connector RCA for laptop connection, with more than 600 channels on TV screen with Information, Communication and Entertainment system "ICE", displayed on a 17-inch screen.

Bar aboard the Executive Class of an Emirates Airbus A380-800.

The A340-500 has reclining flat-bed seats that are 60 inches (150 cm) long and 18 inches (46 cm) wide. All A340-500 have an ICE system in all three categories. Boeing 777-200s are 20.5 inches (52 cm) with 58 launch seats. The Boeing 777-200 also have the ICE system. The Airbus A330-200 and Airbus A340-300 seats are standard reclining business class seats with leg rests and rear screens. These business class seats are smaller than the other business class seats in the Emirates fleet as these aircraft are mainly used on short and medium haul routes.

On the Airbus A380-800, the reclining seats can form a fully flat bed and are equipped with personal minibar. Due to the unique staggered arrangement, half of the Emirates A380 business class seats are 9 inches shorter than the others, at just 70 centimeters long. Business class passengers also have access to an onboard bar at the rear of the aircraft.

Economy Class

Emirates Economy Class offers a 31- to 32-inch (79-81 cm) seat pitch and seat width as standard (except on the Boeing 777 fleet). Emirates is one of the few airlines with ten seats per row in its Boeing 777 fleet. The seat features adjustable head restraints, an ICE 600-1000 inflight entertainment system with In-Flight with entertainment and an in-seat laptop with plug-in power from newer aircraft and laptop recharging facilities in the galleys of older aircraft. There is additional recline in the A380-800 economy class seats

In-flight entertainment system

Emirates became the world's first airline to introduce a personal entertainment system on commercial aircraft after being the first to introduce seatback screens in 1992. All three classes feature an in-flight entertainment system (IFE) staff. There are three types of entertainment systems on Emirates: ICE; ICE Widescreen Digital, radio, television and Emirates.

Emirates has won the Skytrax Best In-Flight Entertainment Award for its system: ICE every year since the system's inception in 2003. Today, the entire fleet has ICE As an in-flight entertainment system, ICE offers more channels than any other in the entertainment system. In addition to "Airline of the Year', Emirates also received the "Best Middle East Airline" and Best In-Flight Entertainment in the World at the 2013 edition of the "Skytrax Annual World Airline Awards".

Emirates TV and radio is also offered mainly on short-haul routes, with 30% of the Emirates fleet offering passengers 15 video and 26 audio channels, as well as 50 video games. BBC headlines, a flight display and exterior cameras giving a bird's eye view from the plane are also available.

ICE

ICE: (Information, Communication, Entertainment) is the in-flight entertainment system used by Emirates. Introduced in 2003, ICE is available on all new aircraft and features between 600 and 1,200 channels to all passengers. ICE finds all Airbus A380-800, Airbus A340-500, Boeing 777-200LR and Boeing 777-300ER. It is also available on all Boeing 777-300 aircraft, all previous models have been 100% modernized.

In July 2007, Emirates introduced ICE Digital Widescreen, an updated version of ICE. It has more than 1,200 pre-selected entertainment channels (compared to 600) available to all passengers. ICE Digital Widescreen is available on all new aircraft.

Information

The system is based on the 3000i system from Panasonic Avionics Corporation. ICE offers passengers a direct data link from BBC News. It is the first IFE system to automatically connect to news sources. This is complemented by the "Airshow moving-map" by RockwellCollins. Exterior cameras located on aircraft can be viewed by passengers through the IFE system during takeoff and landing. Emirates was also one of the first airlines to introduce high-speed, in-flight Internet service, along with Singapore Airlines, by installing Inmarsat satellite link systems and became the second airline in the world to offer international broadcasts. live television using the same system.

Communication

Technology ICE is also present at Emirates Boeing 777–300

ICE also contains a link to an onboard email server that allows passengers to access, send or receive email messages from within the United States at a cost of $1 per message. ICE also contains a seat-to-seat chat service. In November 2006, the company signed an agreement with the mobile communications company AeroMobile to allow cell phones to be used on board to call people or send text messages on select Boeing 777s. The service was first introduced in March 2008.

Entertainment

The ICE system includes movies, music and video games. ICE offers more than 130 movie titles and 15 video channels, 60 pre-recorded TV channels, 350 audio channels, and over 50 video game titles. ICE can also be accessed in 10 languages including English, French, German, Spanish, Arabic, Korean and Japanese. Since 2003, all entertainment options have been available on demand to all classes with options to pause, fast forward and rewind each. Entertainment options include only straight-themed movies, TV series, etc.

Emirates began offering portable music docking capability for Apple Inc.'s iPod with video playback system in mid-2007. This not only allows the device's battery to be charged, but also enables integration with the in-flight entertainment system (IFE). This also allows the IFE system to play music, TV shows or movies through the iPod.

Ground services

Passengers can check-in between two and 48 hours before the flight departs. This can be done at the counter or in the lobby at the airport. Self-service kiosks are also available at Dubai International Airport, as well as at select Dubai Metro stations.

Emirates Lounges

First and Business Class passengers, as well as Gold and Silver Skywards, have access to Emirates Lounges. The airline has 32 lounges in 28 cities. Silver Skywards members can only use the lounges at Dubai International Airport. At airports where Emirates does not operate a lounge, a third gate departure lounge is generally provided for first and business class passengers, as well as Golden Skywards members.

Emirates Lounges

Country	Cities
Australia	Brisbane / Melbourne / Perth / Sydney
New Zealand	Auckland
United Kingdom	Birmingham / London-Gatwick / London-Heathrow / Manchester
India	Delhi / Mumbai
Germany	Düsseldorf / Frankfurt / Hamburg / Munich
United States	Los Angeles / New York-JFK / San Francisco
France	Paris-Charles de Gaulle
China	Beijing-Capital / Shanghai
Italy	Milan-Malpensa
United Arab Emirates	Dubai-International
Hong Kong	Hong Kong
Thailand	Bangkok-Suvarnabhumi
Sri Lanka	Colombo-Bandaranaike
Turkey	Istanbul
South Africa	Johannesburg-O.R Tambo
Malaysia	Kuala Lumpur-International
Singapore	Singapore
Switzerland	Zurich

Chauffeur-drive

First class and business class passengers can avail of free chauffeured airport transportation in select cities.

Chauffeur-drive

Country	City
GermanyGermany	Düsseldorf / Frankfurt / Hamburg / Munich
Argentina	Buenos Aires-Ezeiza
Austria	Vienna
Brazil	Rio de Janeiro-Galeão / Saõ Paulo-Guarulhos
Chile	Santiago
CyprusCyprus	Larnaca
CanadaCanada	Toronto-Pearson
DenmarkDenmark	Copenhagen
United Arab Emirates United Arab Emirates	Abu Dabi / Dubai-International
SpainSpain	Barcelona / Madrid
NetherlandsNetherlands	Amsterdam
France	Lyon / Nice / Paris-Charles de Gaulle
Ireland	Dublin
ItalyItaly	Genoa / Milan-Malpensa / Rome-Fiumicino / Venice
Malta	Malta
PolandPoland	Warsaw-Chopin
Portugal	Lisbon
United Kingdom	Birmingham / Glasgow / London-Gatwick / London-Heatrow / Manchester / Newcastle
Czech RepublicCzech Republic	Prague
Russia Russia	Moscow-Domodedovo / Saint Petersburg
South Africa	Cape Town / Durban / Johannesburg-O.R Tambo
Sweden Sweden	Stockholm-Arlanda
Switzerland	Zurich

Football

Emirates currently sponsors the following football clubs:

• LaLiga:
  • Real Madrid C. F.

• Ligue 1:
  • Olympique de Lyon

• Superlight of Greece:
  • Olympiacos F. C.

• Series A:
  • A. C. Milan

• Premier League:
  • Arsenal F. C.

• Primeira League:
  • S. L. Benfica

Gallery

• 

  Emirates Airbus A340 at Cape Town International Airport, South Africa

• 

  Emirates Boeing 777 at Cape Town International Airport, South Africa

• 

  Emirates Boeing 777 at Johannesburg International Airport, South Africa

Accidents and incidents

• On 9 April 2004, an Airbus A340-300 that operated a flight between Johannesburg and Dubai suffered serious damage during the take-off as it was not in the air before the end of the track, hitting 25 approximation lights, four tyres were about to explode and in turn threw rubble to various parts of the aircraft, which damaged the wing's drive mechanism. This made the wings stand still in a position of takeoff. The plane returned for an emergency landing during which the braking system was normal and did not suffer damage. The plane was taken to a stop located 250 meters at the end of the track of 3,400 meters with the push investor and the alternative braking system. In their report, South African researchers discovered that the captain had used a wrong take-off technique, and criticized Emirates training and its practice shifts.

• On 20 March 2009, Emirates Flight 407, an Airbus A340-500 on the Melbourne to Dubai route failed to take off correctly from Melbourne Airport, hitting several structures at the end of the track before finally climbing enough to return to the airport for a safe landing. Despite the fact that there were no deaths or injuries as a result of this accident, it was serious enough to be classified as an accident by the Australian Transport Security Office.

• On 3 August 2016 around 12:45, Emirates flight 521, a Boeing 777 that operated a flight between Thiruvananthapuram, India and Dubai, United Arab Emirates was where a fire took place on one of the engines and fails on the aircraft's rear-support landing gear before arriving at its destination, where an emergency landing took place. All passengers were evacuated on time by the group of 300 people, consisting of 282 passengers and 18 crew members, however a victim was confirmed which was a firefighter trying to extinguish the calls. It was confirmed that 226 were of Indian nationality; the presence of British, emiraties, Americans, Saudis, Turks, Irish, Australians, Brazilians, Germans, Malaysians and Thais was also discussed. The airport and all operations takeoffs and landings were suspended until the Government again agreed to resume activities at the airport.